Apple Offering Refunds to Customers Who Paid for iMac Hinge Repairs – Mac Rumors
At first I didn’t realize it, until I notice the screen drooping, tried to adjust and found it broken. When I called Apple, they said to take it into a Genius Bar and it would be no cost to repair. So I don’t get a refund, as I was never charged.
This summer, my stainless steel Apple Watch broke (the sensor on the back came unglued from the housing). I took it in, they sent it off for repair, and I got a brand new one (new serial number) back. Went from a scratched exterior to a pristine one. I’ve got no complaints with service,