What to do with laptop malfunction – Bureau County Republican

Now, it must be remembered at this point that I am no computer expert. I know the difference between hardware and software in the computer world. I tend to rely on the control/alt/delete keys to get a computer to move when stuck (this doesn’t seem to work with my current laptop), and I know that the ESC (escape) key can be my friend. I can download, delete and make some basic programs do what I want.

By this time on my recent evening, it is well past time for me to say lights out, but I know that I will not get much sleep with this whole computer thing not rectified. So, I do a little Google research on my iPad to find out what I can do to reset my computer, seemed to be the best available option.

Ah ha, Google tells me I can go to the start button, go to restart, click on restart and hold down the shift key. Doing this is supposed to open up a new window giving me options for resetting my computer. Who knew? After several attempts, I get to the screen! There are several options for the reset. I choose the one that will leave me at least some of my “stuff.”

It worked! It worked! I am so excited, relieved, happy! Yes, I lost some programs that were on my computer (those that did not come with the machine), but I didn’t lose my pictures. I didn’t lose my documents. I didn’t lose those things that I would have trouble recreating. I feel like it’s a miracle. My laptop is mine again. Three hours of frustration gave way to relief. Thank you Google. You knew what you were talking about! Life is good after all!

Nita Wyatt of Wyanet can be reached at wyattnm1950@yahoo.com.


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