Airlines say TSA fixes shrink O’Hare wait times to 15 minutes – Chicago Tribune

Security lines at O’Hare International Airport have dropped from more than two hours to about 15 minutes in the wake of TSA staffing fixes locally and this week’s ouster of the agency’s head of security.

Recent fixes in Transportation Security Administration staffing in the past week have helped drastically decrease wait times at O’Hare.

TSA faced heavy criticism last week for long lines at the nation’s airports, including waits of more than two hours May 14 at O’Hare that caused 450 people to miss their flights and dozens to sleep overnight at the airport. The agency has blamed a staffing shortage combined with higher passenger numbers.

TSA Administrator Peter Neffenger came Friday to Chicago to meet with local officials and expressed regret for the problem. The agency moved 100 part-time officers at Chicago airports to full-time status last week, brought in a new management team and four new canine units, which TSA officials say helped speed lines by sniffing passengers for explosives.


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