When annoying ads hijack your internet browser, here is how to shut them down – The Denver Post
Lots of feedback from last week’s request by a marketer that readers should pay more attention to unsolicited spam emails. So far, this marketer continues to be outvoted by the public nearly 9 to 1 that spam is spam, no matter if there were good intentions. I’ve put together a new guide to dealing with spam. Check it out at The Tech+ Guide to controlling spam from strangers, marketers and cyber tricksters.
Now, for this week’s question:
Q: On my Windows 10 computer, I’ve been annoyed by those things that appear in my Chrome browser that threaten my computer will explode in two minutes or some other dire warning if I don’t click now. But it provides no means to get out of the window. The only escape I’ve found is to bring up Task Manager and shut down the browser. Recently, I’ve had a couple of these abominations show up on my Android phone. I’m less competent on phones, so I hope that you can recommend a solution. ~ Don Bishop, Golden
Tech+ Shutting down a browser isn’t so terrible, unless you’re like me and leave dozens of windows open in browser tabs. But I really should stop this because it hogs up the computer’s processor and slows down my other tasks.
But there are ways to try to shut down just that window. Here’s a few suggestions for PC users:
- Press the “Ctrl” and “W” buttons on your keyboard to close that specific tab/Window.
- Using Google Chrome? Go to Chrome’s settings (the three vertical dots in the right corner), then “More Tools” and “Task Manager.” This brings up every tab you have open in Google Chrome so that you can highlight the page and click the “End Process” button.
- There are also third-party software tools that will clean up browser hijackers. The popular security software Norton offers Power Eraser, which scans the device and shows you potentially unwanted apps that can be removed.
- Of course if all that fails, do as Don does and press “Ctrl” and “Alt” and “Delete” to open the Windows Task Manager and then close the internet browser you’re using.
To prevent this from happening again, try these tweaks:
- Make sure your software is up to date. You can typically find whether you have the latest version by going to the “About” page.
- Check the settings of your internet browser to make sure the built-in pop-up blocker is turned on. In FireFox, for example, go to “Settings” and then “Content” to check the Block pop-up windows.
- Even gamers aren’t immune to unwanted pop ups. Microsoft offers the steps to close malicious pop ups/tabs for Xbox users: support.xbox.com /en-US/xbox-one/console/how- to-close-malicious-tabs-micros oft-edge
As for attacking mobile pop ups and browser attackers, a few suggestions:
- The worst hijackers could be malware and will have to be cleaned from your mobile device. Malwarebytes, Norton, Webroot all have mobile versions of their anti-malware software. Some are free.
- Go to the Google Play store and type in “pop-up blocker” or “ad blocker.” Look for apps with positive reviews and then read them to make sure they seem legit. You should also research your top picks to see if any tech sites have reviewed them.
- If an annoying screen is constantly popping up, it may be lingering in the browser’s memory. Clear the memory by going to Android’s “Settings” then “Apps” and find the internet browser and select “Clear Cache.” (If you don’t see this, hit “Storage” to find “Clear Cache.”) Reboot and hopefully the annoying ad will be wiped from your phone.
- Make sure your mobile browser is at least blocking pop-ups or ads. In Chrome, do this:
1. Open Chrome in Android
2. Select the three vertical dots in the upper right
3. Select “Settings”
4. Select “Site Settings”
5. Make sure settings for “Pop-ups” is on blocked.
- If you don’t use Chrome or Android, it’s probably built into the mobile browser you’re using. Go to settings and investigate the “security” and “privacy” areas of your mobile browser. You’ll probably find a lot of other useful tweaks.
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