Microsoft issues refunds for purchases tied to soon-to-be-defunct Xbox Fitness – Digital Trends

Here’s some good news for users who purchased Xbox Fitness: It looks like refunds are being sent out.

Earlier this year, Microsoft announced that it would be shuttering Xbox Fitness, making all previously purchased content unavailable, but it looks like the company is now trying to make right by users. All content had to be purchased through an app, which will also disappear.

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Microsoft Fitness debuted in 2013 as a launch title for the Xbox One. Using the Kinect motion sensor, it tracked players’ movements as they worked out along live-action video on-screen. It also featured workout celebrities like Jillian Michaels and Tracy Anderson.

Microsoft also updated Xbox Fitness over the years to include different types of workouts and even removed the Kinect requirement, opening it up to a larger player base.

Many who had purchased Xbox Fitness programs were upset by its closure. To rectify the issue, Microsoft has started sending out emails to users with credit for what looks like all content purchased on the platform. A user on NeoGAF, the largest gaming forum on the internet, posted a screen grab of the email:


Reception online seems to be positive. Many users are happy that they’re getting their money back for a product that will completely shut down. It’s still unfortunate, as Xbox Fitness was more than just watching a workout video. It was interactive and there was a points system as well, making it game-like. It seems that users stopped using the program, meaning that it wasn’t profitable for Microsoft to continue paying licensing fees to celebrities and fitness programs.

Digital Trends has reached out to Microsoft for comment, and will update this article upon reply.


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