Microsoft acknowledges Office 2016-El Capitan crashes but lacks ETA for fix – Computerworld

Microsoft has acknowledged that users of its Office for Mac 2016 application suite are encountering frequent crashes and implied that it’s working on a fix, but offered no timeline for delivering an update.

In an emailed statement, a Microsoft spokeswoman said the company is looking into the problem.

“We know that some users may be experiencing issues with Office 2016 for Mac running on El Capitan,” the statement read. “We are actively investigating the matter with Apple. Until there is a fix, we recommend people install the latest updates to Office 2016 for Mac using Microsoft AutoUpdate.”

Faisal Jeelani, a Microsoft senior program manager, chimed in on a company support thread with a similar message. “We are aware of the issue with Outlook 2011 on El Capitan and of Office 2016 on El Capitan,” Jeelani wrote, referring to an already-admitted problem with Outlook 2011 — the email client bundled with Office for Mac 2011 — as well as the crashes afflicting users of the newer Office for Mac 2016.


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